Fred and Jake, Thank you so much for the promptness and service you provided. I will be passing your info on to others in my neighborhood.
Angie Applegate
Lexington
6-2-2015
Fred, Thank you so much for being willing to help us out with our A/C and heat! We are truly appreciative. Now, we will be nice and cozy!!!
Becky and Matt Wells
Lexington
April 2015
I am writing to express my appreciation for the fine work your firm has provided to my landlord in correcting the longstanding and seemingly intractable HVAC issues at the office. And with the installation of the 3 ton Frigidaire Heat Pump at my residence. The heating and air issues at the office had remained unresolved and continuous for an extended period of time, with several other contractors failing to correct the multitude of problems. It was only after Lexington Mechanical conducted a review of the whole office system and effected the necessary repairs, that the system began to operate as it should. I no linger give the office heating and air a second thought. When my home unit quit, during a particularly hot spring day, your firm responded as requested, explained the cause of the breakdown and my available options. The replacement of my residential unit was completed on time and accompanied by a full explanation of the work involved. The cost of the work was as specified with no unpleasant surprises. I have given your name and contact information to several acquaintances. I am sure they will be equally pleased with the work you will perform.
David C. Graves III
Lexington, Ky
June 30, 2015
Dear Fred, This company has been a huge benefit to First Baptist Church Bracktown. Anytime we have needed Lexington Mechanical Service, they have always been there to answer our call. Even in situations when it has been an emergency, LMS, has made sure they were there to take care of whatever we needed.
George Turnley
First Baptist Church Bracktown
June 2015
Dear Fred, Your rapid response and efficient service yesterday were exceptional and most impressive. From the moment I called you, with an urgent situation of two air conditioning units down on a hot and muggy day, to the time your excellent technician, Jake Ramsey, left my house, the total time elapsed was 90 minutes. Upon arrival, Jake quickly and accurately evaluated the situation with both units, devised and implemented solutions, and was on his way. It was refreshing to experience your customer-first and get-it-done attitude, and I thank you. You can bet the next time I have an HVAC issue, I'll call Lexington Mechanical Service. Sincerely, John O. McKinstry, III
John O. McKinstry, III
Lexington, KY
July 21, 2015
Dear Jake, Thank you so much for responding so quickly to our call. Even though you were about to eat dinner, you arrived at our house quickly. Not many people would do that on a Friday night. Thank you for being so helpful and taking my girlfriends medical condition seriously. I appreciate your time, your good work, your compassion, and your willingness to go the extra mile. Thank you for being willing to get up early on a Saturday morning to install our new AC unit. We were impressed with your hard work and we are grateful that we didn't have to go even a full day without air conditioning. Sincerely, Josh Pack
Josh Pack
Winchester, KY
August 25th, 2015
Jake, I wanted to thank you for all your work the weekend of July 31st. I really appreciate how you were able to get everything replaced and working again quickly. It saved me a lot of misery and allowed me to still enjoy my weekend without the worry of having to stay away from home. You saved me so much stress. You went above and beyond. It was like magic. A real gentleman. Robin Ratliff
Robin Ratliff
Lexington, KY
July 2015